:root{--ink:#181918;--indigo:#211b6d;--indigo-d:#17124f;--tint:#b4aff7;--tint-bg:#efeefd;--bg:#f5f5f3;--card:#fff;--line:#deded9;--muted:#5d5e5a;--amber:#8a5300;--amber-bg:#fff4dc;--amber-line:#e8b24a;--green:#17603a;--green-bg:#e7f5ec;--green-line:#8ccba5;--red:#9c1f1f;--red-bg:#fdecec;--red-line:#e9a3a3;--r:10px}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;font-family:Archivo,system-ui,-apple-system,"Segoe UI",sans-serif;font-size:16px;line-height:1.5;color:var(--ink);background:var(--bg)}
h1{font-size:28px;line-height:1.2;margin:0 0 4px;font-weight:700;letter-spacing:-.01em}
h2{font-size:18px;line-height:1.3;margin:0 0 12px;font-weight:700}
h3{font-size:13px;margin:14px 0 2px;font-weight:700;text-transform:uppercase;letter-spacing:.05em}
p{margin:0 0 12px}
a{color:var(--indigo)}
.muted{color:var(--muted)}.small{font-size:14px}
.ic{width:20px;height:20px;flex:none}

.shell{min-height:100vh}
.side{position:fixed;inset:0 auto 0 0;width:232px;background:var(--ink);color:#fff;padding:20px 12px;display:flex;flex-direction:column;gap:6px;z-index:30;overflow-y:auto}
.brand{display:flex;align-items:center;gap:10px;font-weight:800;font-size:18px;color:#fff;text-decoration:none;padding:4px 8px 16px}
.brand-mark{display:grid;place-items:center;width:34px;height:34px;border-radius:8px;background:var(--tint);color:var(--ink);font-size:14px;font-weight:800}
.brand-auth{color:var(--ink);padding:0 0 20px}
.brand-auth .brand-mark{background:var(--indigo);color:#fff}
.nav-group{display:flex;flex-direction:column;gap:2px}
.nav-label{font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:#a5a6a1;padding:16px 12px 6px}
.nav-item{display:flex;align-items:center;gap:12px;width:100%;padding:11px 12px;border-radius:8px;color:#e4e4e0;text-decoration:none;font:inherit;font-weight:500;background:none;border:0;cursor:pointer;text-align:left}
.nav-item:hover{background:#2b2c2a;color:#fff}
.nav-item.on{background:var(--indigo);color:#fff}
.nav-foot{margin-top:auto;padding-top:16px;border-top:1px solid #33342f;display:flex;flex-direction:column;gap:2px}
.nav-user{padding:6px 12px;font-size:14px;color:#a5a6a1}
.nav-foot form{margin:0}
.topbar{display:none}
.scrim{display:none}
.main{margin-left:232px;padding:32px 40px 64px;max-width:1280px}

.page-head{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:20px;flex-wrap:wrap}
.page-head p{margin:0}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:24px;margin-bottom:16px}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:44px;padding:9px 16px;border-radius:8px;border:1px solid #b9bab4;background:#fff;color:var(--ink);font:inherit;font-weight:600;text-decoration:none;cursor:pointer;white-space:nowrap}
.btn:hover{background:#ecece8}
.btn-primary{background:var(--indigo);border-color:var(--indigo);color:#fff}
.btn-primary:hover{background:var(--indigo-d)}
.btn-sm{min-height:36px;padding:5px 12px;font-size:14px}
.btn-sm .ic{width:16px;height:16px}
.btn-block{width:100%}
.btn-quiet{padding-left:0;padding-right:0;border-color:transparent;background:none;color:var(--muted);text-decoration:underline}
.btn-quiet:hover{background:none;color:var(--ink)}
.btn[disabled]{opacity:.6;cursor:default}
:focus-visible{outline:3px solid var(--tint);outline-offset:2px}

.form{display:flex;flex-direction:column;gap:16px}
.form h2{margin:0}
label{display:block;font-weight:600;font-size:15px}
label>input,label>select,label>textarea{display:block;margin-top:6px}
label>.hint{display:block;margin-top:6px}
input,select,textarea{font:inherit;font-weight:400;color:var(--ink);background:#fff;border:1px solid #b9bab4;border-radius:8px;padding:10px 12px;min-height:44px;width:100%}
textarea{resize:vertical;line-height:1.45}
input:focus,select:focus,textarea:focus{outline:3px solid var(--tint);outline-offset:0;border-color:var(--indigo)}
.opt{font-weight:400;color:var(--muted);font-size:13px}
.hint{font-weight:400;color:var(--muted);font-size:14px}
.grid-3{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.field-row{display:flex;gap:12px;align-items:flex-end}
.grow{flex:1}
.vin-row+.hint{margin-top:-10px;min-height:0}
.vin-row+.hint:empty{display:none}
.form-actions{display:flex;justify-content:flex-end;gap:12px}
.check,.radio{display:flex;flex-direction:row;align-items:flex-start;gap:10px;font-weight:400}
.check input,.radio input{width:20px;height:20px;min-height:0;margin-top:2px;flex:none;accent-color:var(--indigo)}
.radio-set{border:0;padding:0;margin:0;display:flex;flex-direction:column;gap:10px}
.radio-set legend{font-weight:600;font-size:15px;padding:0;margin-bottom:8px}
.radio{border:1px solid var(--line);border-radius:8px;padding:12px}
.inline-form{margin:-8px 0 16px}

.flash,.notice{display:flex;gap:12px;align-items:flex-start;padding:12px 16px;border-radius:8px;margin-bottom:16px;border:1px solid var(--line);background:#fff}
.flash-ok,.notice-ok{background:var(--green-bg);border-color:var(--green-line);color:#0e3f25}
.flash-bad{background:var(--red-bg);border-color:var(--red-line);color:#6d1414}
.notice-warn{background:var(--amber-bg);border-color:var(--amber-line);color:#5a3600}
.notice .ic{margin-top:2px}
.notice>div{flex:1;min-width:0}
.copy-row{display:flex;gap:8px;margin-top:10px}

.tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);margin-bottom:16px}
.tab{padding:10px 14px;text-decoration:none;color:var(--muted);font-weight:600;border-bottom:3px solid transparent;margin-bottom:-1px;display:flex;gap:8px;align-items:center}
.tab:hover{color:var(--ink)}
.tab.on{color:var(--indigo);border-bottom-color:var(--indigo)}
.count{font-size:12px;background:#e6e6e1;color:var(--ink);border-radius:20px;padding:1px 8px}
.tab.on .count{background:var(--tint-bg);color:var(--indigo)}
.rows{display:flex;flex-direction:column;gap:8px;margin-bottom:16px}
.row{display:flex;justify-content:space-between;gap:16px;background:#fff;border:1px solid var(--line);border-radius:var(--r);padding:16px 20px;text-decoration:none;color:var(--ink)}
a.row:hover{border-color:var(--indigo);background:#fafaff}
.row-main{min-width:0;flex:1}
.row-title{font-weight:700;font-size:17px}
.row-sub{color:var(--muted);font-size:15px;overflow-wrap:anywhere}
.row-fix .row-sub{color:var(--ink);margin-top:4px}
.row-meta{display:flex;flex-direction:column;align-items:flex-end;gap:2px;color:var(--muted);font-size:14px;white-space:nowrap}
.row-actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center;justify-content:flex-end}
.row-actions form{margin:0}
.empty{background:#fff;border:1px dashed #b9bab4;border-radius:var(--r);padding:40px 24px;text-align:center;color:var(--muted)}
.chips{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px;align-items:center}
.chip{font-size:13px;font-weight:600;padding:3px 10px;border-radius:20px;background:#ecece8;color:var(--ink)}
.chip-code{background:var(--ink);color:#fff;letter-spacing:.03em}
.chips-label{font-size:13px;font-weight:700;margin-right:2px}
.pill{font-size:12px;font-weight:700;padding:2px 8px;border-radius:20px;vertical-align:2px}
.pill-active{background:var(--green-bg);color:var(--green)}.pill-invited{background:var(--amber-bg);color:var(--amber)}.pill-off{background:#e6e6e1;color:var(--muted)}
.search{display:flex;gap:8px;margin-bottom:16px}

.back{display:inline-block;margin-bottom:12px;text-decoration:none;font-weight:600}
.case-head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start;flex-wrap:wrap;margin-bottom:12px}
.case-meta{display:flex;flex-wrap:wrap;gap:4px 16px;color:var(--muted);font-size:14px;align-items:center}
.meta-btn{font:inherit;font-size:14px;color:var(--indigo);background:none;border:0;padding:0;cursor:pointer;text-decoration:underline}
.case-links{display:flex;gap:8px;flex-wrap:wrap}
.complaint{background:#fff;border:1px solid var(--line);border-left:4px solid var(--ink);border-radius:8px;padding:12px 16px;margin-bottom:16px;overflow-wrap:anywhere}
.case-grid{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:20px;align-items:start}
.current{border:2px solid var(--indigo);padding:24px}
.step-status{display:inline-block;font-size:12px;font-weight:800;text-transform:uppercase;letter-spacing:.07em;padding:4px 10px;border-radius:6px;background:var(--indigo);color:#fff;margin-bottom:12px}
.st-likely_found{background:var(--green)}.st-known_issue{background:var(--amber)}.st-needs_senior{background:var(--ink)}
.headline{font-size:17px}
.step-title{font-size:23px;line-height:1.25;margin:16px 0 8px}
.why,.expected{font-size:15px}
.safety{display:flex;gap:12px;background:var(--amber-bg);border:1px solid var(--amber-line);border-left:5px solid #d08a00;border-radius:8px;padding:12px 16px;margin:14px 0;color:#4a2c00}
.safety .ic{color:#b06f00;margin-top:2px}
.safety ul{margin:4px 0 0;padding-left:18px}
.steps{margin:14px 0;padding:0;list-style:none;counter-reset:s;display:flex;flex-direction:column;gap:10px}
.steps li{counter-increment:s;position:relative;padding:2px 0 2px 44px;font-size:17px;min-height:32px}
.steps li::before{content:counter(s);position:absolute;left:0;top:0;width:32px;height:32px;border-radius:50%;background:var(--tint-bg);color:var(--indigo);font-weight:800;display:grid;place-items:center;font-size:15px}
.lookup{display:flex;justify-content:space-between;gap:12px;align-items:center;flex-wrap:wrap;background:var(--tint-bg);border:1px solid var(--tint);border-radius:8px;padding:12px 16px;margin:14px 0}
.lookup>div:first-child{flex:1;min-width:200px}
.lookup-btns{display:flex;gap:8px;flex-wrap:wrap}
.answer{margin-top:20px;padding-top:20px;border-top:1px solid var(--line);display:flex;flex-direction:column;gap:12px}
.q{font-size:19px;font-weight:700}
.choice-row{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.choice-col{display:flex;flex-direction:column;gap:8px}
.btn-choice{min-height:56px;font-size:18px;border:2px solid var(--indigo);color:var(--indigo);white-space:normal;text-align:center}
.btn-choice:hover{background:var(--indigo);color:#fff}
.num-row{display:flex;align-items:center;gap:10px}
.num-row input{font-size:24px;font-weight:700;min-height:58px;max-width:240px}
.unit{font-size:20px;font-weight:700;color:var(--muted)}
.note-label{font-weight:500;font-size:14px}
.found{display:flex;gap:14px;background:var(--green-bg);border:1px solid var(--green-line);border-left:5px solid var(--green);border-radius:8px;padding:16px;margin:12px 0}
.found>.ic{color:var(--green);width:26px;height:26px}
.found h3:first-child,.found .step-status+h3{margin-top:0}
.found p{margin:0}
.found.solved{margin-bottom:16px}
.handoff{background:#ecece8;border-left:5px solid var(--ink);border-radius:8px;padding:14px 16px;margin:12px 0}
.handoff h3{margin-top:0}.handoff p{margin:0}
.thinking{display:flex;gap:16px;align-items:center;border:2px solid var(--indigo)}
.thinking p{margin:4px 0 0}
.spinner{width:34px;height:34px;border-radius:50%;border:4px solid var(--tint);border-top-color:var(--indigo);animation:spin 1s linear infinite;flex:none}
@keyframes spin{to{transform:rotate(360deg)}}
@media (prefers-reduced-motion:reduce){.spinner{animation-duration:3s}}
.failed{border:2px solid var(--red-line);background:var(--red-bg)}
.helpers{display:flex;flex-direction:column;gap:8px;margin-bottom:24px}
.helper{background:#fff;border:1px solid var(--line);border-radius:8px}
.helper>summary{padding:12px 16px;font-weight:600;cursor:pointer;min-height:44px}
.helper>summary:hover{background:#f3f3f0}
.helper[open]>summary{border-bottom:1px solid var(--line)}
.helper form,.helper>p{padding:16px;margin:0;display:flex;flex-direction:column;gap:12px}
.helper>p{padding-bottom:0}
.helper form .btn{align-self:flex-start}
.helper-btn{border:0;background:none}
.helper-btn .btn{width:100%;justify-content:flex-start;padding:12px 16px}
.history{margin:8px 0 24px}
.hist{background:#fff;border:1px solid var(--line);border-radius:8px;margin-bottom:6px}
.hist>summary{padding:10px 16px;cursor:pointer;font-weight:600}
.hist-n{display:inline-block;font-size:12px;font-weight:800;text-transform:uppercase;letter-spacing:.06em;color:var(--indigo);margin-right:10px}
.hist-body{padding:4px 16px 16px;border-top:1px solid var(--line)}
.hist-body .step-title{font-size:19px}
.hist-body .steps li{font-size:15px}
.hist-tech{padding:8px 16px;margin:0 0 6px 20px;border-left:3px solid var(--tint);font-size:15px;overflow-wrap:anywhere}
.hist-tag{font-weight:700;color:var(--indigo)}
.closeout{display:flex;flex-direction:column;gap:8px;align-items:flex-start}
.closeout .helper{width:100%}
.closeout form{margin:0}
.side-card{padding:18px}
.side-card h2{font-size:15px;text-transform:uppercase;letter-spacing:.05em;margin-bottom:10px}
.conf{font-size:14px;color:var(--muted);margin-bottom:10px}
.causes,.sources,.plain{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:10px}
.causes li{border-left:4px solid #c9c9c3;padding-left:10px}
.causes .lk-high{border-left-color:var(--indigo)}.causes .lk-medium{border-left-color:var(--tint)}
.cause-top{display:flex;justify-content:space-between;gap:8px;font-weight:600;font-size:15px}
.lk{font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);white-space:nowrap;padding-top:3px}
.lk-high .lk{color:var(--indigo)}
.cause-why{font-size:14px;color:var(--muted);overflow-wrap:anywhere}
.sources a{font-weight:600;font-size:15px;overflow-wrap:anywhere}
.host{display:inline-block;font-size:12px;color:var(--muted);margin-left:6px}
.stat-pair{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-bottom:10px}
.stat{font-size:28px;font-weight:800;line-height:1}
.stat-l{font-size:13px;color:var(--muted)}
.mini{border-top:1px solid var(--line);padding:8px 0}
.mini>summary{cursor:pointer;font-weight:600;font-size:14px;padding:4px 0}
.mini ul{margin-top:8px}
.plain li{font-size:14px}

.auth{min-height:100vh;display:grid;place-items:center;padding:24px 16px}
.auth-card{width:100%;max-width:420px;background:#fff;border:1px solid var(--line);border-radius:14px;padding:32px}
.auth-card h1{font-size:24px;margin-bottom:8px}
.auth-card .form{margin:20px 0 16px}

@media (max-width:1040px){.case-grid{grid-template-columns:1fr}}
@media (max-width:820px){
 .side{transform:translateX(-100%);transition:transform .2s ease;width:264px}
 body.menu-open .side{transform:none}
 body.menu-open .scrim{display:block;position:fixed;inset:0;background:rgba(0,0,0,.5);z-index:25}
 .topbar{display:flex;align-items:center;gap:8px;position:sticky;top:0;z-index:20;background:var(--ink);padding:8px 12px}
 .topbar .brand{padding:0;font-size:16px}
 .menu-btn{background:none;border:0;color:#fff;width:44px;height:44px;display:grid;place-items:center;cursor:pointer;border-radius:8px}
 .menu-btn .ic{width:24px;height:24px}
 .main{margin-left:0;padding:20px 16px 56px}
 h1{font-size:23px}
 .card{padding:18px}
 .current{padding:18px}
 .grid-3{grid-template-columns:1fr}
 .row{flex-direction:column;gap:10px;padding:14px 16px}
 .row-meta{flex-direction:row;flex-wrap:wrap;gap:4px 14px;align-items:center}
 .row-actions{justify-content:flex-start}
 .page-head .btn{width:100%}
 .case-links{width:100%}
 .case-links .btn,.lookup-btns .btn{flex:1}
 .lookup-btns{width:100%}
 .step-title{font-size:20px}
 .num-row input{max-width:none;flex:1}
 .form-actions{flex-direction:column-reverse}
 .form-actions .btn{width:100%}
 .field-row{flex-direction:column;align-items:stretch}
 .search{flex-wrap:wrap}
 .search input{flex:1 1 100%}
 .copy-row{flex-direction:column}
 .tabs{overflow-x:auto}
}